Ecommerce Trends In 2021

Recent studies show that brands today are subject to a competitive advantage by offering not just free-shipping, but also sustainable shipping services. Dezerv.Co knows with global online sales surpassing $27 trillion in 2020 , it’s no surprise that as the industry grows at an unprecedented rate, so does the voice of the conscious consumer.

The power of marketplaces cannot be underestimated. Nearly $2 trillion is spent annually on the top 100 e-commerce marketplaces, with half of all online sales occurring on these sites. However, when a customer buys a product via a marketplace, the customer-seller relationship belongs to the marketplace itself, causing concern among brands who are now distanced from consumers.

The global volume of online sales has staggeringly increased over the past year. The pandemic saw e-commerce sales reach an all-time high after a year's worth of growth occurred in a matter of weeks. But what is the consequence of this growth for sellers? At the height of the Covid-19 pandemic, 10 years' worth of e-commerce growth was seen within the space of 90 days. As high-street retailers were forced to close, and many could not leave their homes, online shopping became a necessity for millions, with 84% of consumers having shopped online during this period. 2020 saw nearly 150...

Consumer behavior has altered significantly over the past year, with customers desiring greater levels of convenience and immediacy. But what are the driving forces behind this change? How the pandemic led to a change in customer behavior? The pandemic has heavily affected consumer spending habits, with many now favoring online shopping instead of hitting the high street. With millions unable or afraid to leave their homes, online shopping became crucial for facilitating survival, and now many have become accustomed to this new way of life. The pandemic has fueled our needs for convenience, immediacy, and simplicity - online shopping checks...